Date of entry into force: 25 May 2018
DIGITSOLE is committed to protecting your personal data.
Our priority is to guarantee real security of this data, and allow you permanent access to your personal data.
For residents of the European Union, Digitsole is responsible for processing your personal data in accordance with the EU Data Protection Act.
In order to provide our services, we must collect and use some of your personal data. For example, we can not provide some of our services without collecting or using information about your location. However, we only use this data when you have consented to this treatment, which you may cancel at any time.
We use your data with the sole purpose of pursuing our legitimate interests, including:
- Provision and improvement of our services,
- The sustainable provision and development of innovative and personalized offers for the benefit of our members,
- Maintaining the security of services.
The data collected by Digitsole
We collect data about you, including personally identifiable information, only if you agree to share it with us. We collect basic data about your account such as your name, e-mail address, date of birth, gender, username and password that allows you to access our services.
On the other hand, we can collect health information from biometric data, including power, cadence, weight, or other indicators.
We also collect and process location information when you register and use our products. In fact, to record your activity and to provide you with statistics on your training, it is necessary to collect and record the location of your mobile device, as well as data such as the speed and direction of your movements. The processing of data on your location is essential to the services we provide and is a necessary part for the proper execution of the service we offer.
Finally, Digitsole allows you to sign up and log in to its services through accounts you create from third-party products and services such as Facebook (hereinafter referred to as “third-party accounts”). If you choose this option when you sign in, we collect information that you have agreed to make available, such as your name, email address, information, and profile preferences of the relevant third-party account. This information is collected by the third party account provider and then provided to Digitsole.
What use is made of your data?
We use the data we collect and receive to administer and use the services we offer. For example, we use your health data to provide you with statistics and visualizations representing essential data such as the level of fatigue. We also use your data to analyze, develop and improve the services offered. We use your data to communicate with you about services, send you commercial communications or inform you of new features or updates to our terms of service.
How your data is shared ?
We share your data:
– if necessary for the performance of the services,
– at the request of a national authority,
– because of a court decision,
– if the law requires it,
– if necessary to investigate and defend against any claim or allegation of a third party,
– to exercise or protect the rights and safety of Digitsole, our members, our personnel,
– if you have explicitly given your consent in advance.
We subcontract the processing of your data with ZHOR-TECH SAS, a French company based in Nancy, France. This company offers all the necessary guarantees to ensure the confidentiality and the security of your data.
We may retain and share your data with third parties, including public or governmental bodies, at the direction of a judicial authority, inside or outside your country of residence, if such disclosure is prescribed by a law or regulation.
We may also retain or disclose your data to third-party professionals (such as our legal counsel and other consultants and third parties in relation to actual or potential litigation) if such disclosure is reasonably necessary to prevent or detect violations of our Terms of Service or any breaches of our Terms of Service, or to protect our operations or our property or other legal rights.
Finally, we anonymize certain data from our members to share them for commercial purposes.
Data retention period
We keep your data as long as you are registered as a user of our products. Beyond this, we store the data only if it is legally necessary (due to the guarantee, limitation periods or retention periods) or required for another justifiable reason. If you decide to delete your account, all the data we have about you will be deleted, with the exception of the data required for the performance of contractual obligations to you (last delivery pending …). In this case our legal obligation to delete your data will not be executed immediately, but delayed.
What are your rights?
To exercise your rights, please send us an email request to firstname.lastname@example.org or by post:
13 Rue Héré – Place Stanislas
You may at any time revoke your consent for the future processing of your data. However, this does not affect the lawfulness of the data processing prior to your revocation.
You have the right to receive confirmation that we are processing your data and, if so, more specific information about the data. This more specific information concerns, among other things, the purposes of the processing, the categories of data, the potential recipients and the storage period.
You have the right to obtain from us the rectification of inaccurate data concerning you. If the data we process is not correct, we will rectify it without delay and will inform you of this correction.
You have the right to delete the data we keep about you. If you decide to do so, please go send an email to email@example.com
You have the right to obtain from us a limitation on the processing of your data if you wish to limit the processing of your data, without deleting them.
You have the right to receive a copy of your data in a structured, commonly used and readable format and to transmit this data to another controller without undue interference from Digitsole.
To receive a copy of your data, please contact us by email at firstname.lastname@example.org or by post.
You have the right to oppose your data processing at any time. Please note that if you object to the processing of your personal data, your experience with our products and services may be affected.
According to data protection laws, we are only allowed to collect and process your data if we have a legal basis for this treatment. The lawfulness of data processing comes from:
- Your explicit consent,
- The need to fulfill your usage contract, for example when the data is needed for the use of our product,
- The legitimate interests of Digitsole or a third party, for example, the case of targeted advertising.
We are committed to protect your data and implementing appropriate technical and organizational security measures to protect against unauthorized or unlawful processing and against accidental loss, destruction or damage. These security measures are constantly reviewed and tested.
13 Rue Héré – Place Stanislas